Our Terms, Your Rights, One Clear Policy

Our legal terms are written to be read by a real account holder — not buried in boilerplate. When you create an account, you enter into a direct agreement with us on how the platform may be used, how disputes are handled, and how your personal

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   information is stored and processed. These terms apply regardless of which payment rail you use — whether that is a Touch 'n Go eWallet top-up, a Boost transfer, or a GrabPay transaction. Jurisdiction matters here: eligibility is determined by where local law permits access, and we

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   do not extend service to regions where use is not lawful. Your account data is held securely and used only for the purposes described in our privacy section. We do not share your financial details — including DuitNow reference numbers or FPX session data — with

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   third parties outside the scope of processing your transaction. If you see a discrepancy between a stated term and how a feature behaves on your device, the written terms take precedence. We update these terms when our services change, and we will notify your registered contact

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   before material changes take effect. Questions about a specific clause can be directed to our support team, who handle legal queries separately from general account help.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.