Reference

What You Agree To When You Use i1dompet

These terms set out the rules that apply to your account, your deposits, your withdrawals, and every session you run on this platform.

Account eligibility subject to local lawTouch 'n Go eWallet, Boost, GrabPay coveredRM transactions onlyAccount-holder responsibilities outlinedContact path for disputes included

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POLICY CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about an account action, our support team is reachable through live chat, email, and our in-app messaging channel. We aim to acknowledge policy-related queries within one business day and to resolve account disputes with a written response explaining the outcome and any next steps available to you.

Live Chat Reach the support team directly from the i1dompet lobby. Use this channel for account access issues, payment queries under these terms, and urgent clarifications.

Email Support Send a detailed account query to our support address for written responses on disputes, verification requests, or questions about how a specific term applies to your situation.

In-App Messaging Log in on mobile, open the account menu, and tap the message icon. This channel is linked to your account record so our team can view your transaction context when responding.

HOW WE HANDLE ACCOUNTS

Account Security, Data and Your Rights Under This Policy

Your account data is stored securely and used only for the purposes described in these terms — processing payments, verifying identity, managing account history and responding to support requests. We retain transaction records for as long as required by the operational obligations we hold. You may request a copy of the data tied to your account or ask us to correct inaccurate details by contacting support through the paths listed above. Account security is a shared responsibility; you are required to keep your login credentials private and to notify us immediately if you suspect unauthorised access.

Data Retention

Transaction records, account details and communication logs are retained for operational purposes. You may request a summary of what we hold by contacting support with your registered account details.

Account Security

Your password and OTP codes are your responsibility. We will never ask for them via chat or email. Report any suspicious login attempt immediately through live chat so we can flag your account for review.

Correction Requests

If your registered name, mobile number or linked payment wallet contains an error, submit a correction request through email support with a clear description of what needs updating and why.

Policy Change Notice

We notify you of material updates to these terms via the email or mobile number on your account before the change takes effect. Continued use after that date constitutes acceptance of the revised terms.

How These Terms Cover Your Account Activity

i1dompet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply from the moment you complete registration and extend to every action taken through your account — deposits, withdrawals, wallet-to-wallet transfers, game sessions and any communication with our support team. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, the

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payment is processed against the account you registered with us, and the transaction history is tied to that account record. We do not accept deposits from third-party accounts; the wallet or bank account you use must be registered in your own name. Withdrawals follow the same
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principle — funds are returned to the same payment method used for the deposit where technically possible, and we reserve the right to request identity verification before processing any withdrawal. Account activity that appears inconsistent with normal use — including rapid switching between wallets, duplicate sessions,
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or unusual bet patterns — may trigger a manual review. During that review, funds remain in your account but certain actions may be paused. We will communicate the reason by the contact method on your account profile. These terms are subject to change; we will notify
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you via the email or mobile number registered to your account before any material change takes effect. Players in Subang Jaya and elsewhere in Malaysia access the same account rules under this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Here are the questions we receive most often about how these terms work in practice — covering account eligibility, payment rules, dispute steps and what happens when we update the policy.

Yes. All payment methods including Touch 'n Go eWallet, Boost and GrabPay are covered under these terms. The account-ownership rule applies regardless of which wallet you choose.

No. Deposits must come from a wallet or bank account registered in your own name. Third-party deposits breach these terms and may result in a hold on the affected funds pending review.

Your funds remain intact in your account wallet. Certain actions may be paused temporarily. We will contact you via your registered email or mobile number to explain the reason and next steps.

Contact us through live chat or email with your account ID and the transaction reference. We will review the record and respond in writing with the outcome and any further options available to you.

We send a notification to the email or mobile number linked to your account before any material change takes effect. Continuing to use your account after that date means you accept the updated terms.

Access depends on local law and is available where local law permits. It is your responsibility to confirm that using this platform is lawful in your specific location before opening or continuing to use your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPenang Hill Slots Appi1dompet App InfoAbout Us

What You Agree To When You Use i1dompet

How to Reach Us About These Terms

Account Security, Data and Your Rights Under This Policy

Data Retention

Account Security

Correction Requests

Policy Change Notice

Common Questions About These Terms

01 Do these terms apply if I deposit using Touch 'n Go eWallet or Boost?

02 Can someone else deposit into my account on my behalf?

03 What happens if my account is flagged for a manual review?

04 How do I raise a dispute about a withdrawal or payment outcome?

05 How will I know if these terms have been updated?

06 Is access to i1dompet available to everyone in Malaysia?

Terms & Conditions

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