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How i1dompet Handles Your Personal Information

Your account details, payment activity — including transactions via Touch 'n Go eWallet, Boost, and GrabPay — and browsing behaviour on i1dompet are handled under a clear data framework.

Data collected at account creationTouch 'n Go eWallet, Boost & GrabPay transaction recordsCookie and session dataYour right to request, correct or remove dataHow to reach our privacy contact
i1dompet How i1dompet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at i1dompet is built around account-level controls, not just platform-wide settings. SSL encryption covers every page you load, every form you submit, and every payment instruction you send — whether that is a DuitNow transfer or a Boost top-up. Beyond encryption, we apply access controls so that your account record is visible only to the system processes and staff roles that have a legitimate need to see it. Players in Subang Jaya or anywhere else in Malaysia can check their own data holdings by logging in and visiting the account settings section under Profile.

SSL Encryption

Every connection to i1dompet runs over SSL. Your login credentials, payment references and personal details travel encrypted from your device to our servers.

Cookie Controls

We use session cookies to keep your account active and preference cookies to remember your settings. You can adjust cookie permissions through your browser settings at any time.

Data Retention Policy

We keep your account data only as long as your account is active or as required by applicable law. Once neither condition applies, your data is deleted or anonymised.

Access and Correction Rights

You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion. Contact us through live chat or email to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to view the data we hold on your account, correct something that looks wrong, or ask us to remove your details, our support team handles privacy requests directly. You can reach us through live chat on i1dompet, by email, or through the in-app message centre if you are accessing us from your mobile. We aim to acknowledge privacy requests within one working day and to resolve them as quickly as the nature of the request allows.

Live Chat Start a chat session directly on i1dompet. State that your message is a privacy request and our team will route it to the right handler without delay.
Email Support Send your privacy request to our support email address. Include your registered account name so we can locate your data record and respond accurately.
In-App Message Centre If you access i1dompet on mobile, use the message centre inside your account. Privacy queries raised there carry the same response priority as live chat.

Your Privacy Rights: Common Questions

These are the questions we hear most often about how your data is handled on i1dompet. If something here does not cover your situation, reach out through live chat or the in-app message centre and we will give you a direct answer tied to your account.

We collect the name, contact details and login credentials you provide at sign-up, plus device and session data each time you access your account on i1dompet.

Yes. Payment references linked to Touch 'n Go eWallet, Boost and GrabPay are stored in your account transaction history so you can verify deposits and withdrawals accurately.

We share data only where the law requires it or where a payment processor like a GrabPay or Boost gateway needs it strictly to complete your transaction. We do not sell personal data.

Contact us via live chat on i1dompet or by email, state it is a data access request, and include your registered account name. We will respond within one working day.

You can request deletion. We will remove or anonymise your data once your account is closed and any legally required retention period has passed. Contact support to start this process.

We keep your data while your account is active and for as long as applicable law in Malaysia requires after closure. Beyond that, data is deleted or anonymised under our retention schedule.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.